Help Desk

Requests can be submitted by email to or by filling out the form below.

ISG Customer support is available Monday-Friday from 8 a.m. to 5 p.m. To better serve Civil and Environmental Engineering computing needs, ISG utilizes a Request Tracking System. This system will allow for better request tracking and reporting. Before submitting a helpdesk request, please check our comprehensive FAQ for a possible answer to your question.

Please fill out the form below as completely as possible. The more information ISG has, the quicker we will be able to diagnose the problem and come to a solution.

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